Hakim Zakaria
IT Manager | System Integration | Data Automation
Transforming complex business processes through innovative technology solutions
Years Experience
Projects Delivered
Industries Served
Professional Summary
With over 17 years of experience in the telecommunications and IT industry, I specialize in system integration, data automation, and IT management. I have delivered complex projects across leading companies including Telekom Malaysia, Maxis, Astro, CSG International, IBM, Digi and MHZ System Solution.
Expert in API integrations, data migration, automation, and reporting using Python, PHP, SQL, and Power BI. Strong background in project delivery, stakeholder communication, and cross-functional leadership.
Currently IT Manager at MHZ System Solution, building scalable solutions that streamline business processes and improve operational efficiency.
Professional Experience
IT Manager
MHZ System Solution
- •Led system integration for insurance, events, and automation clients
- •Architected scalable web apps using PHP, Python, and modern JS
- •Delivered 20+ projects on time and within budget
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Senior System Integration Specialist
Telekom Malaysia
- •Designed and implemented DNB 5G integrations via REST APIs
- •Migrated legacy systems to cloud architectures
- •Cut integration time by 40% through automation
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System Integration Engineer
Maxis
- •Built BLE mobile apps for customer engagement
- •Integrated SPI systems for billing and CRM
- •Delivered cross-team telecom solutions
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Integration Specialist
Astro
- •Implemented CMS integrations for media delivery
- •Automated content delivery workflows
- •Managed third-party API integrations
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Senior Consultant
CSG International
- •Led billing system migration projects (CSG)
- •Designed data migration strategies
- •Provided technical consulting across SEA
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IT Consultant
IBM
- •Delivered enterprise IT solutions for finance and telco
- •Managed projects end-to-end from requirements to deployment
- •Implemented integration and data management best practices
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Network Engineer
Digi
- •Managed and optimized network infrastructure
- •Supported operations and troubleshooting
- •Contributed to network expansion projects
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Featured Projects
Insurance Automation System
End‑to‑end automation for policy onboarding, validation and reporting — reduced manual processing 60% and improved SLA adherence.
Event Registration System
Platform dengan pendaftaran, bayaran, QR check‑in, dan dashboard aktiviti. Diguna untuk penganjuran acara berskala ribuan peserta.
DNB 5G Integration
Reka bentuk dan implementasi integrasi rangkaian 5G menggunakan REST — orchestrated multi‑system provisioning & monitoring.
CSG Billing Migration
Pindah turun sistem billing legasi ke platform CSG tanpa downtime, dengan strategi ETL yang terbukti.
BLE Mobile App
Aplikasi BLE untuk engagement & proximity services — integrasi beacon, notifikasi dan analitik.
SPI Integration
Integrasi SPI untuk billing/CRM merentas platform dengan transformasi data yang stabil dan boleh audit.
Skills & Expertise
Programming & Automation
Data Engineering
DevOps
Reporting & Analytics
Compliance & Governance
Certifications
MBOT Graduate Technologist
2023
Professional Technologist
2024
AWS Solutions Architect
2024
Power BI Data Analyst
2024
Education
Bachelor in Computer Engineering
Universiti Teknologi Malaysia (UTM)
2008
MBOT Graduate Technologist
Malaysian Board of Technologists
2023
Professional Technologist
Malaysian Board of Technologists
Pending
Languages
English
10/10Native
Bahasa Malaysia
10/10Native
Bahasa Indonesia
8/10Professional
Get In Touch
I'm always open to discussing new opportunities and interesting projects.
Send a Message
Chat on WhatsApp
Prefer to chat directly? Send me a message on WhatsApp for a quick response.
Direct Contact
Email: mhakim.zakaria@gmail.com
Phone: +60 12-290 3143
Location: Kuala Lumpur, Malaysia